The Rheel Group also offers Internet Services to assist with your businesses online requirements. We offer website and email services (including development of websites and excellent spam protection). For further details please view www.getrheel.co.nz
Please contact us to discuss your requirements.
Bronze
- Free Phone Support*
- Free Email Support*
- Real-time Chat Support*
- Minimum Service fee $50.00 + GST (+ Travel)
- Onsite assistance within 6 hours of notification**
- $10.00/hour discount on Standard Service Rate
Silver
- Free Phone Support*
- Free Email Support*
- Real-time Chat Support*
- Remote Desktop assistance provided (charged at standard service rate)
- Minimum Service fee $50.00 + GST (+ Travel)
- Onsite within 4 hours of callout**
- $20.00/hour discount on Standard Service rate
Gold
- Free Phone Support*
- Free Email Support*
- Real-time Chat Support*
- Remote Desktop assistance provided (limit 1 free hour / month)
- No Minimum Service fee
- Onsite within 2 hours of callout**
- $35.00/hour discount on Standard Service rate
- 1 Monthly onsite visit – Preventative Maintenance check
- 5% Discount on all hardware/consumables ordered
- Antivirus software provided for supported computers
- 25% Discount on online backup storage plans
Platinum
- Free Phone Support*
- Free Email Support*
- Real-time Chat Support*
- Remote Desktop assistance provided (limit 1 free hour / month)
- No Minimum Service fee
- Onsite within 1 hour of callout**
- $35.00/hour discount on Standard Service rate
- 1 Monthly onsite visit – Preventative Maintenance check
- Antivirus software provided for supported computers
- 5% Discount on all hardware/consumables ordered
- 50% off online backup storage plans
- Annual Data backup of Server pc or main file server pc (Stored on DVD)
- 25% discount on IMAP email accounts
* Available during business hours
** We endeavour to meet specified timeframes, however circumstances beyond our control may prevent us from fulfilling this criterion.